Coon Rapids City's Temporary System Outage

Coon Rapids City's Temporary System Outage

City of Coon Rapids Announces Temporary System Outage

Coon Rapids, MN — The City of Coon Rapids has announced a temporary system outage affecting several of its digital and public service platforms. The system will be back online April 14. but will impact access to online services including utility billing, permit applications, and select city records.

City officials have stated that the outage is necessary to perform essential maintenance and updates to the city’s information technology infrastructure. The goal is to enhance system security, improve performance, and ensure long-term reliability for residents and businesses that rely on digital services.

During the outage, residents may experience limited access to:

• Online bill payment portals

• Permit and license applications

• Public document search tools

• Email communications with certain departments

City Hall and in-person services will remain open, and staff will be available to assist with any urgent needs. The city encourages residents to complete any time-sensitive transactions before the scheduled outage period.

“We appreciate the community’s patience and understanding as we work to strengthen our systems,” said a spokesperson from the City of Coon Rapids. “Our top priority is to provide secure and reliable services to our residents, and this temporary interruption is a necessary step in that direction.”

Updates on the outage, including restoration timelines, will be posted on the official City of Coon Rapids website and social media channels as they become available.

For immediate utility billing assistance, please email the Utility Billing Clerks.