Anoka County Emergency Communications Center Seeks Public Safety Telecommunicators as Application Deadline Nears

Anoka County Emergency Communications Center Seeks Public Safety Telecommunicators as Application Deadline Nears

ANOKA COUNTY, Minn. — The Anoka County Emergency Communications Center is actively recruiting for the critical position of Public Safety Telecommunicator, with the application deadline quickly approaching on Saturday, October 12, 2025.

The center, which underscores that it “truly value[s] the commitment of our telecommunicators every single day,” is seeking dedicated individuals to serve as the vital link between the public and emergency responders.

The Lifeline Behind Every Call

Public Safety Telecommunicators — often described as the “quarterbacks” of emergency operations — are the first point of contact when seconds matter most. In a recruitment video produced by Anoka County, dispatchers describe the role as one built on a “call to serve” and driven by empathy, quick thinking, and the desire to help others.

The position offers a fast-paced and highly rewarding career that, as one dispatcher put it, “can change on an hour-to-hour, minute-to-minute basis,” reflecting the dynamic nature of public safety response work.

Core Responsibilities

Public Safety Telecommunicators manage a wide range of responsibilities essential to keeping the community safe. Their duties include:

• Emergency Response: Answering 911 and non-emergency calls, dispatching law enforcement, fire, and rescue units.
• Data Management: Gathering and recording critical information using a computer-aided dispatch system and monitoring radio communications.
• Information Verification: Transmitting and receiving coded and conventional messages, prioritizing emergencies, and verifying key records such as warrants, protection orders, stolen property, and missing persons.
• Public Safety Support: Activating outdoor warning sirens across Anoka County, notifying agencies like emergency social services and public works, and coordinating with emergency management during severe weather events.
• Training and Confidentiality: Maintaining strict confidentiality and assisting in the training of new 911 dispatchers as needed.

A Call to Serve

Anoka County officials highlight that telecommunicators are often the unseen heroes of public safety — providing calm, clarity, and coordination in times of crisis. The role requires individuals who can remain composed under pressure, make swift decisions, and communicate effectively with both the public and first responders.

With only a few days left before the October 12 deadline, the county encourages all qualified candidates with a passion for service to apply.

Watch the recruitment video: https://youtu.be/klQES5__i6U
Apply online: Anoka County Careers – Public Safety Telecommunicator

MinneapoliMedia