Coon Rapids Seeks Full-Time IT Technician To Bolster Local Government Operations

Coon Rapids Seeks Full-Time IT Technician To Bolster Local Government Operations

By MinneapoliMedia Staff | June 20, 2025

COON RAPIDS, MN — The City of Coon Rapids is actively seeking a highly skilled and customer-focused Full-Time IT Technician to join its Information Technology (IT) division. The position, recently posted, aims to enhance the city's capacity to provide seamless technological support for all municipal departments and staff, ensuring efficient and secure local government operations.

Working under the general guidance of the IT Manager, the new technician will be a crucial first line of response for city employees requiring assistance with a wide array of information technology issues. Key responsibilities include providing technical support for PC users, assisting with network administration, and contributing to various IT-related projects. The role also involves troubleshooting basic computer issues, managing hardware and software, and supporting city-issued mobile devices.

"In today's interconnected environment, a robust and responsive IT infrastructure is fundamental to delivering effective city services," stated a spokesperson for the City of Coon Rapids. "This position is vital for ensuring our departments – from public safety to utility billing – have the reliable technology they need to serve our residents efficiently."

The City of Coon Rapids' IT department is responsible for the administration of city hardware, software, infrastructure contracts, and telecommunications services across all departments, offices, and facilities. The new technician will play a direct role in end-user support for city-issued computers, assisting with everything from routine maintenance and equipment replacement to onboarding new staff and managing help desk requests through a dedicated system.

Candidates for the position are expected to possess strong knowledge and proficiency in various computer software packages, including Microsoft Windows, Office, and M365 applications, along with excellent communication and interpersonal skills. The role requires an ability to perform duties with tact, diplomacy, and discretion, especially when handling confidential information. The occasional exertion of up to 10 pounds of force and some travel between city locations may be required.

The need for robust IT support was recently highlighted in April 2025, when the City of Coon Rapids announced a temporary system outage for essential maintenance and updates to its IT infrastructure. Such incidents underscore the continuous need for dedicated technical staff to ensure system security, improve performance, and maintain long-term reliability for critical digital services.

This hiring initiative reflects the City of Coon Rapids' ongoing commitment to investing in its technological capabilities to meet the evolving demands of municipal operations and citizen services. Interested applicants are encouraged to find more details and apply through the City of Coon Rapids' official government jobs portal.

MinneapoliMedia